Trade Q &
A:
Q:
How long does it take from China to worldwide?
A: Normally it will takes 15 to 30 days from China to worldwide,this depends on the arrangements of the
local post office in your city,and the distance between your city and China.
The detailed conditions are as follows:
To North America: 15 to 25
days
To Europe: 15 to 30 days (Get to Spain and Germany, Norway should be a little faster ,normally 11 to 15 days )
To South
America: 18 to 30 days
To Asia: 7 to 15
days
We
thank you very much for buying our items, understand your feeling too,
we wish the items can be in the safe hand mailed to you as soon as
possible, we will do our best, but this depends on mail service.
If fault of the Chinese post and other force majeure in China cause the
delay or loss, we will be fully authorized, will not let you suffer
losses.
But if the post office in your country cause the delay or loss,and
weather reason、force majeure causes、strike、etc in your country,we will
be powerless, because of the registered letter is only a kind of
ordinary international mail service, it is not the express delivery, it
is unable to enjoy the detailed tracking service like express delivery,
this is not what we willing, but please take these situation into
consideration before buying, we are unwilling to bring trouble to you
for this, thank you very much.
* Please pay attention to the receipt of the registered letter since your
signature is required upon the delivery. If you are not home at the time, normally
postmaster will leave you a notice,the letter can be re-delivered upon
your request,if the letter remains to be unclaimed for a certain period of
time, it will be returned.The quality of the items and shipping of the items are
assured by us, but we are sorry that we will not be responsible for the shipping if the items is
unclaimed. You will need to pay for the shipping cost again if you would like us to
resend the items back to you after it is returned to me by the post
office.
Q:Where can I tracking my
items?
A: The postal
websites of some countries can tracking the infos of the mail directly:
USA,Canada,Norway,Ireland,Spain.
If the items are mailed to these countries ,while we sent your items,
we will tell you the tracking website :)
Other country's mail can
tracking from China Post's website,but only Chinese reveals.
Sometimes the website message is delay, please don't worry,
please contact me and I can track it from the post
office.
Q: Why must use the registered letter?
A: Because we must print the tracking
number in PAYPAL,but the ordinary airmail letter has not the tracking
number,and then we are unable to
prove we already send items, we can't check out the informations of the
items from the postal websites or the post
office,too.
Q: Why I must pay attention to the receipt of the
registered letter?
A: Because the registered
letter needs your signature,if you are not home at the time, normally postmaster will leave you a notice. The letter can
be re-delivered upon your request.If the letter
remains to be unclaimed for a certain period of time,it will be returned.
Q: How can I combine the postage?
A: Please combine the payment or don't pay after bought,I
will send you an invoice.
Q: Why can't you reply my message at once and must use 24
hours?
A: Because of the TDOA :)
Q: How can I get my items quickly?
A: If time is urgent,or you think them are worth,then you
can choice the UPS Express,the concrete expenses are
different of countrys,please contact me to consultation.
purchase
notice :
* Please finish payment within 3 days, We will ship your order within 24
hours after I confirm your payment,We will email you a tracking number as soon
as We mail out your order,all message will be replied within 24 hours.
* Please notice all the items are sending out from
China.
* After you pay for me ,please tell me your exact address and telephone
number in 24 hours ,so that you can receive them quickly
! And normally we ship to PAYPAL address.
* If you feel you have a problem with your order, please contact us for a
resolution until leave feedback to us,
thanks.
* When you leave us feedback, we will automatically leave
positive feedback for you.
* Should you have
any further questions, please contact me and I will answer honestly!
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